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What is the shipping charge if I order 2 or more items?
What types of payment do you accept?
How quickly do you ship orders?
Do you take custom orders?
What is the policy for Returns and/or Refunds?
What countries do you ship to?
How long have you been been selling online?
What is a body cross?
Do you personalize the canvas bags?


What is the shipping charge if I order 2 or more items?
Buy 1 item or buy 50, the shipping remains a flat fee of $4.95 per USA address! (Canada; $6.95, international $7.75)

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What types of payment do you accept?
We prefer PayPal, but we accept all major credit cards via Paypal (you need not have a Paypal account to use all major credit cards), money orders, cashier's checks and personal checks. If you pay with personal check, we ship items after the check clears. Mailed payments are expected within 7 days, so please be sure to mail promptly!

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How quickly do you ship orders?
We ship within 1 business day when using PayPal, credit card, money order or cashier's check. When using personal checks, we ship after the check clears (usually 3-7 business days).

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Do you take custom orders?
Yes! I am happy to work with you on design & style, color, size, price range. Just email me with your request, and give me an idea of what you're looking for. Once I know what materials are required, and time to design & create, I'll quote you a price. Yes, it will be more. Once we've agreed on design & price, I will expect payment in advance. Time of delivery will depend on whether I have the necessary materials on hand, or will have to order additional supplies to complete your order. I will then design the item(s), photo and email pics for your approval before shipping, so that any necessary changes or additions can be made at that time.

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What is the policy for Returns and/or Refunds?
Returns are accepted only with the following conditions: 1. Returns must be approved within 3 days of receipt of item(s), so buyer must contact me within that time period with reason for request and for approval; [email protected] 2. Return shipping must include Delivery Confirmation, cost for which is buyer's responsibility. 3. Returned item(s) must be received in the same condition & packaging as when sent, or no store credit will be given. 4. No Refunds will be issued for returned items, however I do offer replacement with a similarly priced item, or a store credit towards a future purchase, within a specified time limit. 5. If approved, buyer also pays S/H costs on replacement items, which must include Delivery Confirmation & Tracking.

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What countries do you ship to?
United States, including Hawaii and Alaska; Canada; Australia; Japan and United Kingdom. We will be adding destinations on a regular basis... If we don't ship to your country yet, just ask...

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How long have you been been selling online?
I have been an eBay member since: Jan-10-07 Location: United States We have left eBay due to high fees, you'll find better deals here on ecrater.com

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What is a body cross?
A body cross is a new jewelry design by Amy and Steve (myself and my future husband) made to be worn around the neck and under one arm like a sash.

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Do you personalize the canvas bags?
I will personalize a bag for a fee of $4 per letter with a minimum of 3 letters.

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Last Updated: 7 Jun 2016 08:24:47 PDT home  |  about  |  terms  |  contact
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